I go to New York soon and need a car. But I've never had any experience with car rentals. Prices are different on every site, and then there are all these extra fees I don’t understand. A friend told me sometimes the car you book online is not even there when you arrive. I don’t want to waste my time fighting with the rental desk. Can someone share how they did it without problems?
I know what you mean. The big companies in NYC are busy and often give you another car than what you booked. If you want to be safe, it’s better to check other options, not only the usual sites. When I needed a rental car in NYC, I found this guide with info about premium services and how they work in the city. It helped me understand what to expect https://www.puretravel.com/blog/2020/10/09/nyc-area-premium-car-rental-options/ Maybe it will help you too
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