If you’re locked out of your Zengo wallet and want to recover it using face biometrics, here’s a quick guide that might help.
Zengo uses facial recognition as a key part of its security. If you've reinstalled the app or switched devices, you can still restore access—just follow these steps:
Steps to recover your Zengo wallet:
Download and install the Zengo app from your app store.
Open the app and select “Restore Wallet.”
Follow the prompt to scan your face. Make sure you’re in a well-lit area for accurate recognition.
Once your biometrics are verified, your wallet will be restored along with your account data.
If the face scan fails or you didn’t set up your recovery kit, don’t panic. In that case, it’s best to contact the official support team. You can find the verified
Zengo wallet support number and more recovery options through trusted sources online.
Hope this helps anyone facing the same issue. Feel free to share your experience or any tips that worked for you!