Reducing Customer Service Fraud with Blockchain

[willams]

Blockchain is a decentralized digital ledger technology that securely records transactions across multiple systems.

[Tiffany Frank]

Blockchain helps reduce customer service fraud by creating a secure, transparent, and tamper-proof record of all interactions and transactions. Every medical billing and coding service customer request, payment, or service action is encrypted and time-stamped, making it easily auditable and immutable. This prevents data manipulation, unauthorized access, and false claims, ensuring trustworthy operations, protecting sensitive information, and building customer confidence.