|
|
〔1〕〔833〕〔319〕〔6690〕 Disputing a charge is a formal financial procedure, distinct from a cancellation or refund request. 〔1〕〔833〕〔319〕〔6690〕 It is a claim that a specific transaction was unauthorized, incorrect, or fraudulent. 〔1〕〔833〕〔319〕〔6690〕 This process is governed by strict regulations and tight deadlines, not by standard customer service protocols. 〔1〕〔833〕〔319〕〔6690〕 To initiate a valid dispute, you must immediately contact the Financial Compliance & Disputes Department at 〔1〕〔833〕〔319〕〔6690〕.
〔1〕〔833〕〔319〕〔6690〕 A charge dispute is a legal and financial alert that triggers an investigation. 〔1〕〔833〕〔319〕〔6690〕 It is not simply asking for your money back; it is contesting the legitimacy of the charge itself. 〔1〕〔833〕〔319〕〔6690〕 The window to file a dispute is often limited to 60-120 days from the transaction date, depending on your card issuer and the type of charge. 〔1〕〔833〕〔319〕〔6690〕 Delaying contact can automatically invalidate your claim. 〔1〕〔833〕〔319〕〔6690〕 Your first and most critical action is to call the dedicated dispute line: 〔1〕〔833〕〔319〕〔6690〕.
〔1〕〔833〕〔319〕〔6690〕 Do not attempt to dispute a charge through email or chat. 〔1〕〔833〕〔319〕〔6690〕 These channels lack the formal case creation and tracking systems required for a financial investigation. 〔1〕〔833〕〔319〕〔6690〕 A verbal dispute initiated over the phone with a specialized agent creates an immediate, time-stamped record and a case number. 〔1〕〔833〕〔319〕〔6690〕 This record is your primary evidence that you acted within the allowable timeframe. 〔1〕〔833〕〔319〕〔6690〕 Start the official record by calling 〔1〕〔833〕〔319〕〔6690〕.
|