How can I call DoorDash customer care? đź’¬ Chat With Support

classic Classic list List threaded Threaded
1 message Options
Reply | Threaded
Open this post in threaded view
|

How can I call DoorDash customer care? đź’¬ Chat With Support

kavos70511
Sometimes DoorDash won’t  Call at 1-(888)(965)(7701)   let users update their phone number easily within the app or website, and this can be confusing and frustrating. Normally, the DoorDash app allows customers and   Call at 1-(888)(965)(7701)  Dashers to update their personal information like phone number under Account Settings or Profile. You’re supposed to go to that section, enter a new number, receive a verification code via SMS,  Call at 1-(888)(965)(7701)   and save the changes once it’s confirmed.
However, in many cases   Call at 1-(888)(965)(7701)  users find that the phone number field is greyed out, doesn’t save, or still sends the verification code to the old number even after updating it. This often happens because DoorDash uses the phone number for security verification (2FA) and order notifications, so its system may block the change if it suspects unusual activity or can’t verify your identity correctly.
Another common reason   Call at 1-(888)(965)(7701)  people can’t update the phone number is that the new number may already be linked to another DoorDash account, which prevents reuse for security and fraud prevention. If the system detects that, it will block the update.
In some cases, the app’s user interface just doesn’t  Call at 1-(888)(965)(7701)   show the editable phone number option, especially if there’s an older verification method still active. That’s why some users find that   Call at 1-(888)(965)(7701)  even after entering a new number, the app keeps asking for the old number’s verification code, making the change impossible without help.
When this happens — especially   Call at 1-(888)(965)(7701)  if you don’t have access to your old number — DoorDash support may need to manually verify your identity and update the number for you. This often requires contacting support through in-app help or live chat so they can assist you step by step.

FAQs – Can’t Change Phone Number on DoorDash
1. Why won’t DoorDash let me change my phone number?
 DoorDash may  Call at 1-(888)(965)(7701)   block changes if it needs additional verification to confirm your identity, or if the new number is linked to another account.
2. What happens if I lost access to my old phone number?
 If you can’t receive verification codes on   Call at 1-(888)(965)(7701)  the old number, the app might not let you update the number on your own. In that case, DoorDash support will need to manually help you verify your identity and change it.
3. Does changing my phone number affect my orders or account status?
 No — changing your phone  Call at 1-(888)(965)(7701)   number doesn’t affect your existing orders, ratings, or account statistics. It just ensures you get notifications and verification messages on the correct number.
4. Why does the app sometimes send the code to the old number?
 This is a security step to   Call at 1-(888)(965)(7701)  it’s really you making the change. If you no longer have that number, you’ll need support to verify using another method.