Call automation tools

[AlexBrod]

I am interested in automation technologies for call centers. I recently heard about progressive and predictive autodialers, but I do not fully understand their differences and advantages yet. It would be great to find a detailed source where all this is well explained. Suggest something suitable.

[mark1654]

I had a difficult choice: which autodialer to use for our company? Each consultant said something different, but there was no time to figure it out. And suddenly I came across an article that not only explained everything clearly, but also helped us understand what we needed. If you are faced with the same choice, you should go here: https://www.talkandroid.com/496382-progressive-vs-predictive-dialer-choosing-whats-best-for-your-business/.

[MrDrevor]

Hi, interesting post, especially about the importance of choosing an autodialer technology. Today, these tools help companies cope with large volumes of calls, saving time for operators and clients. Automation of this level is no longer the future, but a necessity for a competitive business.